Resident manager intern
The Part-Time Direct Service Intern will support direct services staff in restoring dignity, choice, safety, and self-agency to survivors, helping them continue on a path toward self-sufficiency while also supporting the Resident Care Manager in day-to-day functions that provide long term, comprehensive, specialized, trauma-informed residential services for survivors of human trafficking.
Part-Time Direct Service Interns may be asked to fulfill some if not all of the following responsibilities:
Actively promote and strive to develop positive community atmosphere among residents.
Coordinate events, programs, socials, etc. for residents.
Actively promote and participate in activities and programs for residents.
Participate in weekly supervision meetings, direct service staff meetings and communications.
Communicate with, and serve as a liaison between residents and Survivor Care Coordinators after operating hours.
Document resident meetings, incidents, and other important data within 24 hrs.
Report suspected policy violations to direct services staff.
Uphold the values and guidelines of our residential program and actively encourage residents to uphold said values and guidelines.
Check in with new residents as needed.
Mediate resident conflicts and provide proper follow-up and report to staff when appropriate.
Conduct chore and room checks. Review expectations and cleaning procedures when needed.
Be a role model with regard to policies, conduct, tolerance of personal differences, and diversity.
Maintain excellent boundaries with clients regarding discussion of personal problems, client’s problems, personal space, phone use, rides and etc.
Ensures that facility is a safe and protected environment including developing and implementing appropriate procedures for handling day-to-day and crisis-related situations.
Assist with day-to-day functions such as grocery shopping, supervising maintenance, and other duties assigned by the Resident Manager or Education Specialist.
Provide occasional transportation to events or evening appointments for survivors.
Support of the End Slavery TN mission.
Be willing to create and adhere to flexible hours. Be willing to commit to a minimum of 2 days per week and a workday beginning no earlier than 2PM.
Ability and willingness to drive with program participants;
Must have own transportation, possess a valid driver’s license, have adequate insurance, and be able to successfully pass a criminal and driving background check.
Sensitive to the dynamics of culture, gender, socio-economic status and their interaction with PTSD, victimization, the criminal justice system and the experiences of survivors of trauma/ trafficking;
Ability to work with individuals with various backgrounds, languages, and strengths/ barriers;
Strong organizational and communication skills;
Ability to handle and support multiple tasks and roles;
Ability and skills to provide positive survivor support and consistent adherence to safe house rules, policies, and consequences, when policies and procedures are breached;
Tact and ability to work with individuals who may express aggression, fear, and/or difficulty trusting;
Ability to talk about sensitive and stressful topics and events;
Be part of a healing, honest and healthy environment;
Committed to providing the space for empowerment, self-agency and exploration of choice;
Highest understanding and respect of confidentiality and safety.
Ability to lift items over 10 lbs., walk, and stand frequently.